The subject of employee engagement as a measure of productivity and management strategies to increase engagement have been hot topics since the original Gallup organization research was published.
The Gallup organization defined employee engagement as "an employee's involvement with, commitment to, and satisfaction with work." Research conducted in the past decade has shown that employee engagement has declined significantly in most industries, with some research citing as few as 29% of employees being actively engaged in their jobs. The Hay Group found in its research that in among office workers who were actively engaged, they were 43% more productive. Various research studies have shown that the following factors influence employee engagement: Employers' commitment to and concern for employee welfare; employee perceptions of job importance; clarity of job expectations; career advancement opportunities; regular dialogue with superiors; quality of working relationships with co-workers and superiors; perceptions of the ethos and values of the organization; and employee rewards and recognition. Click here to read the full article.